Cash Converters Independence Avenue – Back on top as best in Southern Africa

At the prestigious Cash Converters Southern Africa annual stores awards held at Fancourt in George, South Africa, in March 2017, Cash Converters Independence Avenue in Windhoek beat 73 other stores to be crowned the Store of the Year for 2016!

The Cash Converters Store of the Year awards are highly competitive and the criteria of assessment include compliance to the international brand values; service excellence; merchandising; general management; comprehensive audits as well as mystery shopper assessments. Being on top of their game however is a constant driver for this store. Since their opening in 2011 where they won ‘Newcomer of the Year’, they have consistently been the regional winners. In 2012 they were crowned the best store in Southern Africa and last year they were runners-up.

“My staff are very driven and enthusiastic, and whether it be on the retail floor or in our buy shop, we always strive to be the best every day in every little thing that we do. It is our customers however who are the real champions, and it really is a pleasure to serve our community.” said proud franchisee Annegret Binneman. To really drive this home, staff member Elma Garises was crowned as Cash Converters Values Champion for 2016. This award means that out of the thousands of Cash Converters employees in Southern Africa, Elma was the ultimate embodiment of Passion, Professionalism, Integrity, Respect and Collaboration. The store has extended an open invitation to everyone in the community to come visit the store to truly experience the friendly winning ways of the team at Cash Converters Independence Avenue.