BACKGROUND The Matrix Warehouse concept was founded in answer to the market need for a reliable computer shop and it was in the face of strong competition that the first store opened its doors to the public in 2000. However, the success of the concept was quickly determined with four more stores opening the following year. As the business grew it became clear that the best way to ensure personal involvement in every store was to franchise the concept and today Matrix Warehouse boasts a countrywide network of 84 stores. Matrix Warehouse prides itself on its value for money offering, its outstanding support and service and keeping abreast of continual developments in the IT market. THE CONCEPT As a competitively priced, complete IT solutions provider, Matrix Warehouse outlets engage in the retail distribution of complete desktops, notebooks, tablets, PC components, peripherals and software. In addition to computer hardware and software they offer networking, repairs, upgrade...