Free-rides in business don’t secure success Scott Mitchley While many believe that franchising is the golden ticket to success, it is important to always bear in mind that everything comes at a price. Even in the case of Scott Mitchley, who won a Sandwich Baron franchise in March 2014, success never came for free. He shares more below on how hands-on management and constant involvement has attributed to the establishment of a successful business. Believing that a franchised business will guarantee you instant victory is a serious misconception. While a great deal of support is given in exchange for an investment, with the credibility of an established brand being the most beneficial, it is by no means a free ride. After winning Sandwich Baron’s ‘Win a Franchise’ competition and opening the doors to our new store in Beyerspark in Boksburg, the hard work commenced immediately. With great support from the franchisor, Sally J’Arlette-Joy and the rest of the head office team, tra...

Franchisee life hacks to optimise your productivity Productivity is something that rises and falls like the ebb and flow of the ocean. Some days you might find yourself taking the day in your stride, then on others it seems like you’re just not ticking anything off your to-do list. Fortunately there are tips and tricks which you can employee to ensure you make the most of your day – no matter what your job entails. Managing Executive of The Fish & Chip Co, Jan de Beer shares some ‘life hacks’ to enhance your productivity on a daily basis. The term ‘life hack’ refers to any tool or activity that you can use to optimise areas of your life that need some improvement. It certainly does not refer to hacking computers, if that was what you were thinking. When it comes to increasing productivity, whether you own a business, work for a company or even if you are a student, here are some hacks that you can use to maximise your productivity every day. Get a good start Have a hearty b...

Customer relations is the recipe for success in franchising Yolandi Ferreira, Marketing Manager of Maxi’s, discusses and provides some useful tips on the importance of customer relations in the food franchising world. Franchising is becoming a bigger and better business option for many entrepreneurs as starting a franchise has fewer risks than starting up a business from scratch. However, this has also meant that there are more and more franchises out there offering the exact same product. Now, more than ever, a franchise needs to stand out from its competitors to attract the attention of customers. Improving customer relations is key to getting ahead. Why Are Customer Relationships Important?  Each customer that experiences a lack of service or even just an uninviting experience will take their business elsewhere, whereas satisfied customers have a direct impact on your bottom line, they will be back, they will tell their friends and family and they will form part of ...