UK Visa hijacking throws spotlight on liability and ID theft

Candice Sutherland The recent hijacking of a courier van carrying South African citizens’ UK visa application forms has brought to the fore the issue of liability for the loss of these documents, especially if these documents containing sensitive and personal information are used to commit identity theft. This is according to Candice Sutherland, Business Development Consultant at SHA Specialist Underwriters – the largest liability underwriting management agency (UMA) in Southern Africa – who says it is crucial for businesses dealing with people’s personal information to ensure the safety and security of those documents. “This is particularly important in light of the rise in identify theft, paired with the pending implementation of the Protection of Personal Information Act (POPI).” In this case, the custodian of the information is the British High Commission – that is who the applicants entrusted their documentation to, says Sutherland. “However, it appears that the couri...