Scooters Pizza Midrand’s new owners aim to take customer experience to a new level

The recent acquisition of Scooters Pizza Midrand by Hitesh Nannen and Reshma Khoosal is set to provide the store with a basis for considerably enhanced customer service and business growth.

The two new owners are excited to be presented with the opportunity of managing the store and intend to draw on all their knowledge and competencies to enhance positive experiences for both regular and new customers. They will be affecting change through a variety of methods, including hands-on management, enhanced marketing capabilities and improved customer interaction.

Nannen, who previously held a position as operational manager in the health care industry, asserts that he and Khoosal plan to manage and motivate staff better by introducing incentive packages. They are currently in the process of carrying out extensive marketing, starting with pamphlets being distributed in the community that announce their new ownership at Scooters Pizza Midrand.

He adds that they have always admired the Scooters Pizza brand, and were motivated to join the franchise as they had identified that the Midrand store had the right ingredients to encompass considerable expansion and growth.

CEO of Taste Holdings Food Division, Christo Calitz, maintains that the two new owners are more than equipped to achieve success.

“Hitesh and Reshma both possess outstanding management capabilities, and have the necessary drive, insight and strategic vision to create a memorable store experience. As such, I have no doubt that under their leadership Scooters Pizza Midrand will excel in offering superior quality and great tasting pizza, as well as impeccable service.”

Nannen concludes that he and Khoosal have ambitious plans for the store’s development.

“Exciting developments lie ahead and I would therefore like to urge our current customers to watch this space, as we plan to implement significant changes within the store environment. We are ready to give Midrand customers ‘a slice of the good life’. Ultimately, I am confident that these new measures will result in the store’s client base growing substantially, leading to notable levels of success.